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We demonstrate innovation in connecting multiple capabilities to deliver best of breed practices and automation that reduce costs and optimize productivity.

Strategy DesignAssessments
• Brand Identity and Story • Competitive Benchmarks
• Customer Experience • Product Testing
• Personas and Segmentation Discovery • Pricing Models
• Digital | Human Process Integration • Brick and Mortar Effectiveness
• Competitor Mapping • Customer Experience Effectiveness

Primary and Secondary ResearchDigital Capabilities
• Survey Design and Implementation • Website Performance Audits
• Audience Selection and Management • Online and Mobile Survey Platforms
• Focus Group | Depth Interview Facilitation • Geo-coding and Geo-spatial Mapping
• A/B Testing • Digital Performance Measurement
• Industry Trending • 3rd Party Commercial Data Providers
• Brand Health Tracking • 3rd Party Consumer Data Providers
• Customer Loyalty and Experience Tracking
• Online and Mobile Survey Platforms